At SRD Winpack Private Limited, we take pride in delivering fresh, high-quality food products with every order.
we do not accept returns once the items have been delivered.
However, your satisfaction is important to us. If your order arrives in a damaged, spoiled, or incorrect condition, we’re here to help.
Eligible Refund or Replacement Conditions:
• Product is damaged or spoiled upon delivery
• Wrong item delivered
• Product received is past its expiry date
• Packaging is tampered with or unsealed
To request a refund or replacement, please:
1. Contact SRD Winpack Private Limited within 24 hours of delivery
2. Share your order ID and clear photographs of the product and packaging
3. Send details to customercare@repose.co +91 99888 73333 ( 10:00 AM to 6:00 PM)
Important Notes:
• We do not accept returns due to personal taste preferences or change of mind
• Products must be stored properly upon delivery to qualify for any refund/replacement.